“After careful consideration, we have decided to close our banking center on west main street in Louisa,” Nastacie said. “ This decision is driven primarily by a decline in transactions, as customers increasingly rely on other channels including mobile and online banking.”
According to the Wall Street Journal, Bank of America is retooling to a leaner and more focused enterprise. It is redesigning to take less risk, generate more revenue out of existing customers and use an investment banking operation inherited from Merrill Lynch.
According to Nastacie, customer letters are typically mailed 90 days prior to closing giving customers ample time to become familiar with the nearest Bank of America location in Orange.