When Dan Ferrell thinks back to 1998, he still vividly remembers launching his termite and pest control business, with the company’s headquarters based at his Bumpass home and one company truck to his name.
In the time since, the headquarters have stayed the same, but that’s about it. Ferrell’s Termite & Pest Control now boasts a fleet of 11 vehicles and eight licensed field workers, and recently celebrated his 15th year of business.
“I figured I’d still be in business,” Ferrell said of his mindset when he first founded the company. “I had no idea that it would grow to the size that it did, though. I think we’ve done right well. The good Lord has blessed us, and you can’t complain about that.”
Ferrell founded the company after a 17-year career working for national pest control company Terminix’s Fredericksburg location.
Ferrell spurned an offer from Terminix to relocate to Northern Virginia due to his unwillingness to leave his sons or his hometown of 30 years, and instead decided to begin his own business.
“I felt like I needed to be here and not away from them,” Ferrell said. “I said to myself, ‘If I can do it for [Terminix], why can’t I do it for myself?’”
Since then, the company has continued to steadily expand. Ferrell said he ties his company’s success to the way he instructs his employees to treat customers while on the job.
“I try to tell everybody to think in terms of, ‘If this was my own house, what would I want to do?’ We want to look and act professional,” Ferrell said.
And as the company has grown, it’s had to do so accordingly with the evolution of the pest control industry. Ferrell said that many chemicals have now been banned due to their harmful potential, and the necessary certification classes that technicians are required to attend have become tougher.
Comprehensive tests are given to employees to make sure they are up to date with the field’s ever-changing rules and regulations.
Ferrell added that, with the new rules comes a new strategy. Now, he aims for his technicians to be as efficient as possible.
To read the entire story, see the Dec. 26 edition of The Central Virginian.